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IMPORTANT Shipping Update! Details

Order Status

**COVID-19 SHIPPING UPDATE: Due to safeguards in place at our NYC warehouse to help protect our employees, please know that there will be an approximate 2-3 week delay in fulfilling and delivering online orders. Once shipped, you will receive a shipping confirmation email. Our NYC office remains closed so we are not available by phone, but we are happy to assist you via email ([email protected]) Monday-Friday 9AM-5PM ET. Due to high volume, please allow up to 48 hours for our response.

To view your order status, go to My Account and log in for information on order history and order status.

You may also use Order Lookup if you did not create an account.

If you have a UPS tracking number, visit the UPS website to track your package, or call 800-PICKUPS.

If you require further information or have any questions about your order, please contact customer care by email. Our customer service hours are Monday-Friday, 9AM to 5PM ET. While we try to answer all emails and phone calls within a timely fashion, please allow us up to 48 hours to respond.